@toddgrotenhuis I am hopeful it will be recoverable. I am trying to figure out if I can get it done for less than the $300 sending it in.

As for stop using it, I used it a bunch the first year and a half I had it. Was a great addition when we went camping with our RVs as a way for me to just explore. However, then I started training for a Marathon that next year and got to the point that I was nervous I would hurt myself so I stopped using it for a while. All that said, I really did enjoy using it and was hoping to use it again.